Shipping & Returns

Last updated: November 14, 2026

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. You will receive an order confirmation by email, and a second email with your tracking number once the package ships.

Delivery Time

Packages ship from our fulfillment center in China and are delivered by international carriers with full tracking.

Estimated delivery: 15–30 business days after dispatch, depending on your destination and carrier conditions (holidays and customs checks may add a few days).

Tracking

Every order includes tracking. You can follow your package from dispatch to delivery using the tracking number we email you. If your tracking has not updated for more than 10 business days, contact us and we will investigate with the carrier.

Returns — 30-Day Guarantee

If your item arrives damaged, defective, or not as described, contact us within 30 days of delivery at 276915815@qq.com with your order number and a photo of the issue. We will offer a free replacement or a full refund — your choice.

For change-of-mind returns, contact us within 30 days of delivery; the item must be unused and in its original packaging. Return shipping costs for change-of-mind returns are the responsibility of the buyer.

Refund Process

Once your return is approved and received (or photo evidence is confirmed for damaged items), refunds are issued to your original payment method within 5–10 business days.

Lost or Stopped Packages

If a package is confirmed lost by the carrier, we will send a replacement or issue a full refund — no arguments, no fine print.

Contact

Shipping question? Email 276915815@qq.com — we reply within 1-7 days.